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Mark the letter A, B, C or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges.
Câu hỏi:This situation happened in a restaurant
- Customer: “Excuse me!”
- Waiter: “Yes, sir. How can I help you?”
- Customer: “I don’t want to make a scene but there’s a fly in my soup.”
- Waiter: “_____________”
- A. I’m so sorry! I will get you another one.
- B. What can I do to help?
- C. You are right. I will get you another one.
- D. You could be right but I don’t think it is a fly.
Lời giải tham khảo:
Đáp án đúng: A
Đáp án A
Tình huống xảy ra ở một nhà hàng
Khách hàng: Xin lỗi
Phục vụ: Vâng thưa ngài. Tôi có thể giúp gì cho ngài?
Khách hàng: Tôi không muốn gây chuyện nhưng mà có một con ruồi trong bát súp của tôi
Phục vụ:_____________
A. Tôi xin lỗi. Tôi sẽ đem cho ngài 1 bát súp khác.
B. Vậy tôi có thể làm gì để giúp ngài
C. Rất đúng. Tôi sẽ đem cho ngài 1 bát súp khác
D. Có thể ngài nói đúng nhưng tôi không nghĩ đây là một con ruồi.
Dựa vào tình huống chúng ta thấy đây là một lời phàn nàn → đáp án đúng là phương án A. Phương án B thường sử dụng khi chúng ta bày tỏ sự cảm thông tới ai đó. Phương án C thường dùng khi chúng ta tán thành ý kiến với ai đó. Phương án D thường sử dụng khi chúng ta không đồng tình với ý kiến của ai đó.
Câu hỏi này thuộc đề thi trắc nghiệm dưới đây, bấm vào Bắt đầu thi để làm toàn bài
Hướng dẫn Trắc nghiệm Online và Tích lũy điểm thưởng
CÂU HỎI KHÁC
- Indicate the word whose underlined part differs from the other three in pronunciation: climate, examine, invitation, interview
- Indicate the word whose underlined part differs from the other three in pronunciation: society, geography, dry, sandy
- Indicate the word that differs from the rest in the position of the main stress: dismiss, destroy, display, district
- Indicate the word that differs from the rest in the position of the main stress: entertain, candidate, referee, afternoon
- When Bill got home, his children_____________in the yard.
- Did you manage_____________the book you were looking for?
- That cannot be a true story. He_____________it up.
- Beethovens Fifth Symphony_____________next weekend
- She said that when she_____________to school, she saw an accident.
- She wanted Tom, _____________she liked, as a partner, but she got Jack, ...............she didn’t like.
- Scarcely_____________out of bed when_____________
- I think he will join us
- For more than 10 years, we have seen the significant_____________in the economy of our country.
- The_____________load for this car is one ton.
- Most modern office_____________includes facsimile machines, photocopiers and telephone systems.
- I just took it_____________that he’d always be on time.
- That’s exactly what I mean, Tom. You’ve_____________!
- My car is getting unreliable. I think I’ll trade it_____________for a new one.
- I visited Mexico and United States last year
- Yesterday he said he regretted not to have gone to the exhibition last week.
- Minh’s mother would sooner not to meet her friend in person than phone her.
- Friendly though he may seem, he’s not to he trusted.
- The last time I saw her was three years ago.t
- Calling Odyse is pointless because his phone is out of order.
- Randy doesn’t play rugby. Neither does Lucy.
- Nguyen Huu Kim Son broke the SEA Games record in the men’s 400-metre individual medley event. He is very proud of it.
- This situation happened in a restaurant- Customer: Excuse me!”- Waiter: Yes, sir.
- Alice and Mary have just finished watching a movie.- Alice: Endgame is such a wonderful movie”- Mary: _____________”
- One of the biggest issues that many victims of negligent behavior encounter is difficulty in determining whether or not an action had foreseeable cons
- We’re really close friends but we just cannot see eye to eye on politics.
- The research findings were reliable since modern technology was used to increase the precision
- Despite the traffic hold-ups, we were able to arrive at the airport in the nick of the time just before the check-in counter closed.
- often simultaneously, thus teaching people how to
- others that say a teacher or agriculturalist or nurse would have,
- their energy and enthusiasm can be harnessed for the benefit of their fellow human beings, and ultimately themselves
- the gain to any community no matter how many volunteers are involved
- will generally look favorably on people
- What is the main idea of the passage?y
- Which of the following does the word enemies” in line 1 refer to?
- According to the passage, how does a stick caterpillar make itself look like a twig?
- Which of the following is the antonym of the word inedible” in paragraph 3?
- How can butterflies make themselves invisible?
- What does the passage mainly discuss?y
- The word terrain” in paragraph 1 could best be replaced by____________.
- It can be inferred from paragraph 2 that ice sheets are so named because____________
- According to the passage, where was the Cordilleran Ice Sheet thickest?
- According to paragraph 5, ice fields resemble ice caps in which of the following ways?
- The word subtle” in paragraph 5 could best be replaced by____________.
- The word their” in last paragraph refers to____________.
- All of the following are alpine glaciers EXCEPT____________.
